Privacy Policy.

1. Who We Are

The website nonoverse.net is published by Nonoverse, the IT consulting practice of Serval Toukap Nono, based in Douala and Yaoundé (Cameroon), also operating remotely and internationally.

Data Controller: Serval Toukap Nono — Servaltoukap@Nonoverse.net — +237 697 054 906.

2. What Data We Collect

We only collect data that you provide to us directly or that results from your browsing:

• Contact Form: name, email address, and message content.
• Quote Request Form: name, email address, phone number (if applicable), and details about your project.
• Browsing Data (Analytics): pages visited, duration, device and browser type, approximate location (city/country), and traffic source. This data is collected via Google Analytics only if you consent (see Section 4).

We do not collect sensitive data and we never sell your personal information to third parties.

3. Why and Legal Basis

• Responding to your requests (contact, quotes) — legal basis: voluntary inquiry and pre-contractual measures taken at your request.
• Measuring website traffic and improving our content and services — legal basis: your consent, collected via the cookie banner.
• Ensuring website security (hosting technical logs) — legal basis: our legitimate interest in maintaining service integrity.

4. Cookies and Google Analytics

With your authorization, we use Google Analytics (Google LLC) to understand how the website is used. For this purpose, Google Analytics sets cookies and collects information about your visits (pages viewed, interactions, technical device info).

By accepting audience measurement, you also authorize the association of the data you provide to us (e.g., via forms) with browsing analytics collected by Google Analyticsfrom this site, for the sole purpose of improving our services and your user experience.

Until you give consent, no analytics cookies are placed (Google Consent Mode — consent refused by default). You may withdraw consent at any time by clearing your browser cookies; the banner will be displayed again. You can also install the Google Analytics Opt-out Browser Add-on.

5. Data Retention Period

• Messages and Quote Requests: 3 years after the last contact.
• Analytics Data: 14 months maximum (Google Analytics settings).
• Technical Logs: standard hosting provider retention period.

6. Who Has Access to Your Data

Your data is accessible exclusively to Serval Toukap Nono (Nonoverse). It is processed by our technical service providers acting as processors:

• Vercel Inc. — website hosting (data processed in Europe and the United States).
• Google LLC — Google Analytics measurement, subject to your consent.

Transfers outside your country of residence are governed by the contractual safeguards of these providers (Standard Contractual Clauses and applicable certifications).

7. Your Rights

In accordance with applicable personal data protection regulations (including Cameroonian personal data protection laws and, for European Union residents, the GDPR), you have the following rights:

• Right to access, rectify, and erase your data;
• Right to withdraw your consent at any time;
• Right to object to or restrict processing;
• Right to data portability;
• Right to lodge a complaint with the competent supervisory authority.

To exercise these rights, contact us at Servaltoukap@Nonoverse.net or via our contact form. We respond within 30 days.

8. Policy Updates

This policy may be updated to reflect legal or technical changes. The last update date appears at the top of this page. In the event of a material change, your consent will be requested again.